Internet Return Policy

Customer satisfaction is our goal.  If you are not completely satisfied with your purchase, simply return the merchandise to the Toledo Libbey Factory Outlet location, 205 South Erie St., Toledo, Ohio 43604, within 45 days of purchase, or contact us at toloutlet@libbey.com, or 1-888-794-8469, notifying us and providing a reason for the return.

All orders will be refunded to the original form of payment.  Shipping charges will be deducted from refunds of all online sales unless the return is a result of store error.

Libbey reserves the right to update or modify the terms of this Return Policy at any time.